Privacy Policy for Sauna For You!, LLC
Sauna For You!, LLC (“Sauna For You,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.sauna-for-you.com (the “Website”), book infrared sauna sessions, create an account, or engage with our services. By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or services.
- Scope of This Privacy Policy
1.1. This Privacy Policy applies to personal information collected through:
1.1.1. Our Website (www.sauna-for-you.com)
1.1.2. Online booking and payment processes.
1.1.3. Communications related to your account or sauna sessions.
1.1.4. Any future offerings, such as merchandise or beverages, purchased through the Website.
1.2. This policy does not apply to information collected by third-party websites, services, or applications linked from our Website, which have their own privacy policies.
- Information We Collect
2.1. Personal Information We collect personal information you provide directly, including:
2.1.1. Contact Information: Name, email address, phone number.
2.1.2. Account Information: Username, password, and other details provided during account registration.
2.1.3. Payment Information: Credit card details, billing address, or other payment method information processed through our third-party payment processor.
2.1.4. Booking Information: Details related to your sauna session bookings, such as session date, time, and room assignment.
2.2. Non-Personal Information
We may collect non-identifiable information, including:
2.2.1. Usage Data: Information about how you interact with our Website, such as pages visited, time spent, and click patterns.
2.2.2. Device Information: IP address, browser type, operating system, and device identifiers.
2.2.3. Cookies and Tracking Technologies: Data collected via cookies, web beacons, or similar technologies to enhance Website functionality and analyze usage.
2.3. Security Footage
2.3.1. Our studio in Charlotte, NC, uses security cameras in hallways (not in sauna rooms) for safety and security purposes. Footage may capture images of customers in common areas. 2.3.2. This footage is not used for marketing or shared publicly and is stored securely in accordance with applicable laws.
- How We Collect Information
3.1. Directly from You
3.1.1. When you create an account, book a session, make a payment, or contact us.
3.1.2. When you provide information via forms or communications.
3.2. Automatically
3.2.1. Through cookies, analytics tools, and tracking technologies when you visit our Website.
3.2.2. Via security cameras in the studio’s common areas (hallways).
3.3. From Third Parties
3.3.1. We may receive information from third-party service providers, such as our payment processor, to facilitate transactions or verify payment details.
3.3.2. We may use analytics services (e.g., Google Analytics) to collect aggregated usage data.
- How We Use Your Information
We use your personal information to:
4.1. Provide Services
4.1.1. Process bookings and payments for infrared sauna sessions.
4.1.2. Send access codes and room assignments via email or SMS.
4.1.3. Manage your account and provide customer support.
4.2. Improve Our Services
4.2.1. Analyze Website usage to enhance functionality and user experience.
4.2.2. Monitor studio operations for safety and efficiency.
4.3. Communicate with You
4.3.1. Send booking confirmations, reminders, and access codes.
4.3.2. Respond to inquiries or provide updates about our services.
4.3.3. Send promotional emails or offers about our services, merchandise, or beverages (with your consent, where required).
4.4. Ensure Security
4.4.1. Use security footage to monitor and protect the studio premises.
4.4.2. Detect and prevent fraud or unauthorized access to accounts or services.
4.5. Comply with Legal Obligations
4.5.1. Fulfill legal or regulatory requirements, such as tax reporting or responding to legal requests.
- How We Share Your Information
We do not sell your personal information. We may share your information as follows:
5.1. With Service Providers
5.1.1. Third-party vendors (e.g., payment processors, email/SMS providers, or analytics services) that assist in operating our Website and services, subject to confidentiality agreements.
5.1.2. These providers are authorized to use your information only as necessary to perform services on our behalf.
5.2. For Legal Purposes
5.2.1. To comply with applicable laws, regulations, or legal processes (e.g., subpoenas).
5.2.2. To protect the rights, property, or safety of Sauna For You, our customers, or the public.
5.3. Business Transfers
5.3.1. In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity, subject to this Privacy Policy.
- Cookies and Tracking Technologies
6.1. Use of Cookies
6.1.1. We use cookies to enhance Website functionality, such as remembering your login details, tracking session bookings, and analyzing usage patterns.
6.1.2. Types of cookies include:
6.1.2.1. Essential Cookies: Necessary for Website operation (e.g., booking and account management).
6.1.2.2. Analytics Cookies: Collect anonymized data to improve Website performance.
6.1.2.3. Marketing Cookies: Used to deliver relevant promotions (with your consent).
6.2. Managing Cookies
6.2.1. You can manage cookie preferences through your browser settings or by opting out during your first Website visit (where applicable).
6.2.2. Disabling cookies may limit certain Website functionalities.
- Data Security
7.1. We implement reasonable technical and organizational measures to protect your personal information, including encryption for payment processing and secure storage for account data.
7.2. Security footage is stored securely and accessible only to authorized personnel for safety and security purposes.
7.3. Despite our efforts, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
- Data Retention
8.1. We retain personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
8.2. Booking and payment data may be retained for up to 7 years to comply with tax and accounting laws.
8.3. Security footage is retained for [insert retention period] unless required for legal or security purposes.
8.4. You may request deletion of your account data by contacting us, subject to applicable legal requirements.
- Your Rights and Choices
9.1. Access and Correction
9.1.1. You may access or update your account information by logging into your account on the Website.
9.1.2. To request access to other personal information, contact us at [insert contact email].
9.2. Opt-Out of Marketing
9.2.1. You may opt out of promotional emails or SMS by following the unsubscribe instructions in those communications or contacting us.
9.3. California Residents (CCPA)
9.3.1. If you are a California resident, you may have the right to:
9.3.1.1. Request access to the personal information we collect about you.
9.3.1.2. Request deletion of your personal information, subject to exceptions.
9.3.1.3. Opt out of the sale of your personal information (note: we do not sell personal information).
9.3.2. To exercise these rights, contact us at [insert contact email]. We will respond within 45 days, as required by law.
9.4. Do Not Track
9.4.1. Our Website does not currently respond to “Do Not Track” signals from browsers.
- Children’s Privacy
10.1. Our services are not intended for individuals under 18 years of age.
10.2. We do not knowingly collect personal information from individuals under 18 without parental consent. If you believe we have collected such information, please contact us to request deletion.
- International Users
11.1. Our services are intended for users in the United States. Your personal information will be processed and stored in the United States, subject to U.S. laws.
11.2. If you access our services from outside the U.S., you consent to the transfer of your information to the U.S.
- Changes to This Privacy Policy
12.1. We may update this Privacy Policy from time to time. Changes will be posted on the Website with an updated “Effective Date.”
12.2. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
- Contact Us
13.1. For questions, concerns, or to exercise your privacy rights, please contact us at:
- Email: support@sauna-for-you.com
- Address: Sauna For You!, LLC, 1315 East Blvd Ste 190, Charlotte, NC 28203
- Website: www.sauna-for-you.com